Do you offer Warranty?
We offer a standard 45 day warranty because we want you to have the peace of mind that if any issues are discovered after going live they will be resolved at no cost. If a bug does occur, we can typically have a developer begin working on it the next business day. If it’s extremely urgent (like it prevents critical processing), we will do everything we can to it more quickly.
Our goal though is to provide solid deliverables without bugs and we do have a very thorough testing process we follow prior to going live.
We do also offer standard warranties and custom service level agreements if your project requires additional availability and faster turn around time.
Common Questions About CSPreston
Everything you need to know before you get started.